Privacy Policy
Effective Date: 1.01.2025
AIB-AXYS Africa Limited is committed to protecting your
privacy and ensuring the security of your personal
information. This Privacy Policy outlines how we collect,
use, disclose, and safeguard your data when you interact
with us through our website, services, or any other medium.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email
address, phone number, and other details provided by you
when you contact us or use our services.
-
Financial Information: Account details,
payment history, and transaction data required for our
financial services.
-
Technical Information: IP address,
browser type, and usage data collected through cookies or
similar technologies.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Process transactions and manage accounts.
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Communicate with you about updates, promotions, and other
relevant information.
-
Ensure compliance with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your information. However, we may share it
with:
-
Service Providers: Third-party partners
who assist in delivering our services.
-
Regulatory Authorities: As required by
law or for compliance purposes.
-
Affiliates: Within the AXYS Group for
operational efficiency and better service delivery.
4. Data Security
We implement advanced security measures, including
encryption and secure servers, to protect your data from
unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to:
- Access your personal data.
-
Request corrections or updates to inaccurate information.
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Withdraw consent for data processing where applicable.
To exercise your rights, please contact us at
[email protected].
6. Cookies
We use cookies to enhance your experience on our website.
You can manage cookie preferences through your browser
settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any
changes will be communicated via our website, and the
updated policy will include a new effective date.
8. Contact Us
If you have any questions or concerns about this Privacy
Policy, please contact us:
-
Email:
[email protected]
- Phone: +254 703 215 429
-
Address: General Mathenge Road, Nairobi -
00100, Kenya
